Le, our refund team has responded to your request via email.
Please check your inbox and spam box as well for this email, provide requested information in a response to proceed further.
Hi Le.
We can assure you that we have not processed any unauthorized payments from your card or account. We could see that you already submitted your refund request to the concerned team. They will process it and inform you via email.
Appreciate your patience.
Dear Mr/Ms,
I have not confirmed any payment yet. However, it is charged on my credit card.
I also witnessed that other users also have the same problem as me.
Please kindly help me about the refund,
Thank you and best regards,
Quan.
Hi Le.
We can assure you that we have not processed any unauthorized payments from your card or account. We could see that you already submitted your refund request to the concerned team. They will process it and inform you via email.
Appreciate your patience.