DRI AVG TECHNOLOGIES ORDFERFIND COM IE n. 655560

Hello Donatella,

Sorry, but we don't speak Italian. Please visit https://support.avg.com/ for more help or respond back in English.

Stato effettuato tramite la mia carta di credito di euro 69,99 il 5 settembre 2018, non so nemmeno di cosa si tratta, no ho nemmeno un mail di conferma  e nemmeno ho provveduto all'acquisto. Non sto usando niente di avg, questa è una frode?
Come faccio per ottenre il rimborso?

Grazie

Yes, this  is my second mail.
I would like the refund, because I do not know what  product it is, do not remember to have accepted anything, I would never revened because the cost is excessive .
I repeat , currently I am not using any Avg program 
sincerely greetings

Hello Donatella,

Sorry, but we don't speak Italian. Please visit https://support.avg.com/ for more help or respond back in English.

Payment has been takem from my account on the 5 september per euro 69,99.  View on the bank statement as '  DRI AVG TECHNOLOGIES ORDERFIND COM IE n.  655560.I did not buy this order, how can I get refund? 
I have no contract amd I am not using any avg program.

Your faithfully

Donatella, This Community is basically only English language… Query translation…
[Italian to English]
Been made by my credit card of € 69.99 on September 5, 2018, I do not even know what it is, no I even have a confirmation email and I have not even proceeded to purchase. I'm not using anything avg, is this a fraud? How can I get a refund?
AVG Guru