Hello Pedro,
We acknowledge your refund request.
We do not find any active subscription registered to the email address that you have used to contact us here.
We've sent an email requesting more details to locate your order.
Please check and revert to us.
Hello I have a charge of -89,99 Eur in my credit card. I don't understand why. I have not AVG installed in my computer. I have even not received any email about suscriptions or charges or anything related with AVG.
The details are:
Date: 13/10/2021
OPERACIÓN : VENTA T.P.V. ESTABLECIMIENTO: DRI*AVG Technologies www.avg.com
IMPORTE: -89,99 eur
COMISIÓN: 0,00 eur
Please explain how is it possible, and proceed to refund.
Sincerely,
Pedro
Hello Pedro,
We acknowledge your refund request.
We do not find any active subscription registered to the email address that you have used to contact us here.
We've sent an email requesting more details to locate your order.
Please check and revert to us.