Hello Elisa,
We apologize for the inconvenience. We'll check & help you with the refund.
Unfortunately, we couldn't locate any recent charges made under the email address you've used to contact us here.
We've sent you an email requesting more info to follow. Please check and revert to that email for further assistance.
Hello Tamara,
Support through this channel is available only in English. You can write back to us in English or we'll help you in your language using Google Translate (https://translate.google.com).
We're sorry for the inconvenience caused.
Please write back to us in your own/new post, so that we can get your account information and assist you further.
Thank you for understanding in advance!
NOTE: The below message is translated for your convenience using Google Translate.
Il supporto tramite questo canale è disponibile solo in inglese. Puoi scriverci in inglese o ti aiuteremo nella tua lingua utilizzando Google Translate (https://translate.google.com).
Ci scusiamo per il disagio causato.
Per favore, scrivici nel tuo/nuovo post, in modo che possiamo ottenere le informazioni sul tuo account e aiutarti ulteriormente.
Grazie per la comprensione in anticipo!
Hello Elisa,
We apologize for the inconvenience. We'll check & help you with the refund.
Unfortunately, we couldn't locate any recent charges made under the email address you've used to contact us here.
We've sent you an email requesting more info to follow. Please check and revert to that email for further assistance.
I was charged € 89.99 on my credit card that I did not authorize from DRI*AVG Technologies. Need a refund and support.
Buongiorno Elisa, io ho avuto lo stesso problema e non riesco a contattare nessuno per avere il rimborso