Hello Ирина,
We acknowledge your refund request.
You have been charged RUB1,428.00 for the AVG TuneUp Multidevice (1 Year) subscription on 23rd November 2019.
This charge was debited due to auto renewal service enabled for AVG tuneup 60 day trial that you signed up on 26th September 2019.
Prior billing email notification was sent to the registered email address and we assure you that the charge wasn't taken without authorization.
Do you refer to this charge as 22,36$?
If yes, do you confirm to get refund for it?
I was charged 22,36$ on my account that I did not authorize from DRI*AVG Technologies. Need a refund and support.
Hello Ирина,
We acknowledge your refund request.
You have been charged RUB1,428.00 for the AVG TuneUp Multidevice (1 Year) subscription on 23rd November 2019.
This charge was debited due to auto renewal service enabled for AVG tuneup 60 day trial that you signed up on 26th September 2019.
Prior billing email notification was sent to the registered email address and we assure you that the charge wasn't taken without authorization.
Do you refer to this charge as 22,36$?
If yes, do you confirm to get refund for it?