DRI*AVG Technologies

Hello Giuseppe,

We will help you with the necessary information.

Please visit https://support.avg.com/RefundForm and fill in the refund form and submit it. Upon successful submission, our refund team will process your request and get back to you via email with in 3 business days.

Click this link to remove the leftover traces of AVG from your father's PC.

Feel free to contact us here if you need any further help.
Hello everybody,
my father downloaded in his pc a trial version of AVG antivirus. He thought it was online antivirus and didn't check if something was to be deleted on his pc. the 12th december he received a bill on his paypal account and immediately we thought that someone was stolen him money. after checking with a guy of paypal, we understood that there was an automatic renewal and he suggested to ask to AVG for a refund. I checked on softwares installed in my father's pc but I wasn't able to see anything. I checked with search option and find files containing tag "AVG" but not a specific folder.
Could you please advice us how to proceded to ask refund and to delete any possibile remaining files in his pc?
many thanks in advances for your helping.
Giuseppe

Hello Giuseppe,

We will help you with the necessary information.

Please visit https://support.avg.com/RefundForm and fill in the refund form and submit it. Upon successful submission, our refund team will process your request and get back to you via email with in 3 business days.

Click this link to remove the leftover traces of AVG from your father's PC.

Feel free to contact us here if you need any further help.

Thank you so much for your kind reply! I will give instruction to my father as you suggested. Kind regards