Hello Luis,
We acknowledge your refund request.
You've been charged 94900.00 COD (29.54 USD) for AVG TuneUp Unlimited subscription as auto-renewal service was enabled for its trial order. We can assure you that we have not processed any unauthorized payments from your card or account. We sent you an email notification 10 days prior to the trial expiry.
Do you still wish to get a refund for this renewal?
Hello Luis,
We acknowledge your refund request.
You've been charged 94900.00 COD (29.54 USD) for AVG TuneUp Unlimited subscription as auto-renewal service was enabled for its trial order. We can assure you that we have not processed any unauthorized payments from your card or account. We sent you an email notification 10 days prior to the trial expiry.
Do you still wish to get a refund for this renewal?
Greeting, I was charged with a bill of $29.68 and I didnt´t authorized it. I need a refund for this because i never wanted the service. I will expect for an answer soon.
Thank you for the confirmation, Luis.
We have initiated the refund for this COP94,900.00 charge and an email has been sent explaining its status.
If the email is not found in inbox do check in spam and junk folders.
Yes, i want the refund, thanks.