Hello Graham,
We acknowledge your refund reuqest.
It isn't recommended to share account/order, personal info over this public post.
We have sent you an email to your registered email address. Please check for the email and revert back to us.
On 1st June 2021 £49.99 was taken from my account without my knowledge. I purchased TotalAV earlier this year at a cost of approximately £29. This purchase lasts until April 2022, so what I would like to know is:-
1. What is the £49.99 for, can you please refund it and stop taking unauthorised payments in the future?
2. How do I unsubscribe to ensure I am not paying a yearly subscription fee?
Regards,
Graham
Hello Graham,
We acknowledge your refund reuqest.
It isn't recommended to share account/order, personal info over this public post.
We have sent you an email to your registered email address. Please check for the email and revert back to us.