Thank you for coming back to so quickly..
We have issues with the Poo-guard account, the domain is lost at the moment and we are active in trying to get this back, this will be the reasoning behind not receiving your suggested email?
Yes please I will appreciate your refunding in full my money directly to the card you have taken the payment from, please note that the card is my personal card and not the card for the business.
Thank you for your intervention, and look forward to receiving my refund.
I have tried to reply via your email, not possible?.. Also I tried to reply here to your reply, not possible?
Kind Regards