Driver Update app has disabled my HP desk jet and email attachmenyd

AVG Performance
3

Hello Cheryall, 
Thank you for contacting AVG Community Support.
We are really sorry to know this. We'll certainly check and help you out.
Upon checking our records, we see that the concern senior team is currently investigating on it.
They will contact you via email regarding this.
Thank you for your understanding in advance!

1

Has anyone else had this problem please? At end of a virus scan i was urged by AVG to purchase driver updater. I did on 23Jul23 and on running it, it disabled my Samsung and HP printers. Also email attachments will not open with message that utility not available. After 4 remote support sessions and a lengthy restore,  Samsung restored but not attachments nor Deskjet printer. Emails bounce back. Elevated to senior team 7 days ago but no response. It is a very disappointing and stressful situation. 
Cheryall McCullough

2

Hello Cheryall, 
Thank you for contacting AVG Community Support.
We are really sorry to know this. We'll certainly check and help you out.
Upon checking our records, we see that the concern senior team is currently investigating on it.
They will contact you via email regarding this.
Thank you for your understanding in advance!