Driver update subscription

AVG Subscription
5

Hi Lorraine.

We acknowledge your refund request.

On verifying, you have been charged for AVG Driver Updater for GBP29.99. The auto-renewal was not cancelled before, that is the reason you have been charged.

However, I have processed refund for the same and an email confirmation has been sent.

1

I cancelled my driver update subscription but have been charged again for it,Who do i contact to get a refund please?

Thanks

4

Hi Lorraine.

We acknowledge your refund request.

On verifying, you have been charged for AVG Driver Updater for GBP29.99. The auto-renewal was not cancelled before, that is the reason you have been charged.

However, I have processed refund for the same and an email confirmation has been sent.

3

Thank you I did cancel it on the 5th Aug 2019

2

You're welcome. On checking, the auto-renewal cancellation was not reflected on your account.

However, we have processed for the subscription. Please check your email for the refund confirmation.