Hello Gary,
You've reached the AVG community support forum.
We apologize for the inconvenience. We'll certainly look into this and help you.
First, would you be so kind as to elaborate what exactly happens when you try to update any outdated system drivers using your AVG Driver Updater?
Is a specific system driver not getting updated? If yes, please share us a screenshot of that specific driver not getting updated, so that we can help check and help you accordingly.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Also, check and mention the program version of your AVG Driver Updater.
Second, have you tried connecting to a different VPN server available in your AVG Secure VPN and checked for the issue?
Also, if you've enabled the "Kill switch" feature in your AVG Secure VPN, please disable it and monitor the situation.
Keep us updated.
Driver updater is not updating ALL the Drivers. Problem has existed for 3 months. It either gets fixed or I will not continue with this service.
VPN contantly shuts down my internet connection with Cox Internet. This has been a problem for 3 months also. If it does not get fixed to my satisfaction, I will discontinue using AVG products.
Hello Gary,
You've reached the AVG community support forum.
We apologize for the inconvenience. We'll certainly look into this and help you.
First, would you be so kind as to elaborate what exactly happens when you try to update any outdated system drivers using your AVG Driver Updater?
Is a specific system driver not getting updated? If yes, please share us a screenshot of that specific driver not getting updated, so that we can help check and help you accordingly.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Also, check and mention the program version of your AVG Driver Updater.
Second, have you tried connecting to a different VPN server available in your AVG Secure VPN and checked for the issue?
Also, if you've enabled the "Kill switch" feature in your AVG Secure VPN, please disable it and monitor the situation.
Keep us updated.