Driver Updater subscription status reads "Not available" for over a year

I am fed up waiting for AVG to acknowledge the following. I clicked Unsubscribe on AntiTrack &  Sec VPN:  on 25/4/2024. Breachguard on 25/2/2024. TuneUp on 05/5/2024 and all show as "Subscribed" still today 17/07/2024. Also the subscription status for AVG Driver Updater shows as "Not available" this has been like this for over one whole year. What is going on here? does AVG have a faulty programme?
Also what is Avast, this word keeps popping up?

Hello David.
Thank you for contacting AVG Community Support.
We are sorry to know that you want to cancel your subscription.
We will certainly check and help you.
As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.

Hello David.
Thank you for contacting AVG Community Support.
We are sorry to know that you want to cancel your subscription.
We will certainly check and help you.
As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.