Duplicate finder

Hello Tom,
We regret for the inconvenience caused. Could you please provide us with the screenshot, so that we could analyze the issue and assist you better in resolving the issue. Please have a look at this article http://avgread.me/1aZxsAV to attach a screenshot.
Thank you.

There's no delete key once it scans

Hello Tom,
We regret for the inconvenience caused. Could you please provide us with the screenshot, so that we could analyze the issue and assist you better in resolving the issue. Please have a look at this article http://avgread.me/1aZxsAV to attach a screenshot.
Thank you.

That was the first thing that I did, then I reduced the size of the AVG product.  This all happened during one of your upgrades that seems to extend the AVG screen larger than my computer screen.  The delete key appears to be logged below the computers bottom horizen.  This is YOUR problem, not mine and not anything I am doing, but if you do not get it fixed, I will no longer be using your product.
  1. Once uninstalled download the installation file using the link : http://www.avg.com/download to reinstall your AVG program.
    5. Run the downloaded file to start the installation process.
    6. Follow the instructions on your screen.  
    7. Complete the installation and restart your computer.
    Thank you.

User-added image

Hello Tom,
Thank you for providing us the screenshot.
We would request you to run AVG remover tool to completely remove AVG and then re install it.  
Please click this link http://aa-download.avg.com/filedir/util/AVG_Remover.exe to download and run the AVG Remover tool.
1. Please select the AVG products which are shown in the remover tool window and then start removal process.
2. After the remover tool process is successfully finished, restart your computer.
3. After the restart,  manually delete the AVG Remover folder in the C drive of My computer.