TWO DIFFERENT VERSIONS OF AVG ARE RUNNING - IT SAYS IT NEEDS TO UPDATE SO I COOPERATE; THEN IT ASKS FOR A RESTART OK I COOPERATE – THEN A ZEN SCREEN COMES UP AND SAYS I NEED A RESTART
WHAT I AM PAYING FOR – FIRST THE INTERNET SECURITY SAYS I AM ALL COVERED THEN ZEN SCREEN SAYS NOT
Hi Victoria,
We are sorry to hear this.
We will help you to resolve the issue.
From your description, we could see that you have an older version of AVG program installed in your computer.
Zen framework has been removed in the latest version of the program.
Are you facing this issue in both AVG Internet Security and AVG TuneUp programs?
Keep us posted.