Hello Daniel,
Thank you for contacting us. We checked your account details. Unfortunately, it is not possible to merge the remaining days of your AVG Internet security license into your new subscription. If you would like, you can get a refund for the new purchase and renew your existing license number when it is going to expire.
Please visit https://support.avg.com/support_sales and click on "Request a refund". Then fill in the refund form and submit it. Upon successful submission, our refund team will process your request and get back to you via email with in 3 business days. Thank you.
Hello AVG Support Team,
instead of extension for AVG IS Pro, I have now bought a 2 year license of AVG Protection Pro. The license of AVG IS is now even 94 days valid. Pls. could I get a time credit for this?
Many thanks in advance.
Daniel
Hello Daniel,
Thank you for contacting us. We checked your account details. Unfortunately, it is not possible to merge the remaining days of your AVG Internet security license into your new subscription. If you would like, you can get a refund for the new purchase and renew your existing license number when it is going to expire.
Please visit https://support.avg.com/support_sales and click on "Request a refund". Then fill in the refund form and submit it. Upon successful submission, our refund team will process your request and get back to you via email with in 3 business days. Thank you.
You are welcome, Daniel. Feel free to contact us for any further assistance with AVG. Thank you.
Hello Avinash,
thank you for your quick reply and the information.
Best regards
Daniel