Duplicate Order?

Hello Brad,

We acknowledge your request for a refund.
It isn't recommended to share the account info over this post.

Your subscription details are listed below,
AVG Internet Security (Multi-Device) (10 devices), valid until December 21, 2022; (duplicate order)
AVG Secure VPN (10 devices), valid until December 15, 2022; 
AVG Internet Security (Multi-Device) (10 devices), valid until December 15, 2022; 
AVG BreachGuard (1 computer), valid until October 18, 2022; 
AVG TuneUp (Multi-Device) (10 devices), valid until April 16, 2022; 
AVG AntiTrack (1 computer), valid until March 16, 2022

To answer your question if you receive a refund for your duplicate order. Yes, the first order will remain active on your computers without losing your Security.
​​​​​​​Thank you.

Hello,
I appear to have two similar orders for the same product.
(1) Order #102389012100 / Date 11/29/2021 / Internet Security Multi-Devices / 1 year
(2) Order #102708299500 / Date 12/06/2021 / Internet Security Multi-Devices / 1 year
I may have ordered the second one (2) by mistake. I noticed that I can cancel the second order (2) by 1/06/2022 and receive a refund. My question is, will the first order (1) remain active on my computers without loosing my Internet Security?
Thanks for your help,
Brad

Hello Brad,

We acknowledge your request for a refund.
It isn't recommended to share the account info over this post.

Your subscription details are listed below,
AVG Internet Security (Multi-Device) (10 devices), valid until December 21, 2022; (duplicate order)
AVG Secure VPN (10 devices), valid until December 15, 2022; 
AVG Internet Security (Multi-Device) (10 devices), valid until December 15, 2022; 
AVG BreachGuard (1 computer), valid until October 18, 2022; 
AVG TuneUp (Multi-Device) (10 devices), valid until April 16, 2022; 
AVG AntiTrack (1 computer), valid until March 16, 2022

To answer your question if you receive a refund for your duplicate order. Yes, the first order will remain active on your computers without losing your Security.
​​​​​​​Thank you.