Hello Barry,
I will check this for you.
I see from your record that you have two active subscriptions of AVG Internet Security.
One is for unlimited computer and mobile devices valid till 2020.2.12 and the other is AVG Internet Security 1 computer product which is valid till 2020.6.27.
The second program is not eligible for refund.
Please let me know from where you purchased the recent order for AVG Internet Security Unlimited on 2019.2.12.
I have just paid for a subscription after an apparent free trial having had my desktop computer repaired - expires on 12/2/20. However I already had a live subscription which expires on 26/2/2020 and this is the one I am currently using. The reference for both subscriptions is G2RMNR-BAYM4J-49L7PA. How can I cancel this second subscription and/or get a refund?
Hello Barry,
I will check this for you.
I see from your record that you have two active subscriptions of AVG Internet Security.
One is for unlimited computer and mobile devices valid till 2020.2.12 and the other is AVG Internet Security 1 computer product which is valid till 2020.6.27.
The second program is not eligible for refund.
Please let me know from where you purchased the recent order for AVG Internet Security Unlimited on 2019.2.12.