Duplicate subscriptions

General discussion
1

Hi everyone,

the how is not important, but I have just realised that I have two separate multi device subscriptions for the same product; one that renews in January and one that renews in November.

I have no idea how I managed to do this, but I don't need two subscriptions to the same product. The refund policy does not cover this situation and I would like a refund for one of these subscriptions since it is clearly not required. What are my options?

Thanks

2

Hello Jackie,
Thank you for contacting AVG Community support.
We acknowledge your refund request.
It isn't recommended to share account/order, personal info over this public post.
We have sent you an email to your registered email address. Please check for the email and revert to us.
Thank you.

3

Hello Jackie,
Thank you for contacting AVG Community support.
We acknowledge your refund request.
It isn't recommended to share account/order, personal info over this public post.
We have sent you an email to your registered email address. Please check for the email and revert to us.
Thank you.