Duplicated AVG icon in tray lower right hand side screen

General discussion
8

Here's the screenshot of the icon tray with two icons. I misquoted the version for AVG Antivirus Free initially. It should be 17.9.3040.Two AVG Icons in tray on screen
The right hand one is the dead one.
Stephen

7

Hello Stephen,
I'm sorry to hear about this. Please share a screenshot of the both icon to assist you further. You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Best regards,
Alok.

4

Here's the screenshot of the icon tray with two icons. I misquoted the version for AVG Antivirus Free initially. It should be 17.9.3040.Two AVG Icons in tray on screen
The right hand one is the dead one.
Stephen

1

After the last update to version ACG Antivirus Free 19.9.3040 I have two AVG icons on the bottom line of my screen. One on mouse hover shows a green flag labelled You Are Protected, the other does nothing. How do I get rid of the dead icon?
Stephen.

5

Hello Stephen,
I'm sorry to hear about this. Please share a screenshot of the both icon to assist you further. You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Best regards,
Alok.

2

Thank you for your help which I have followed and removed the double icon problem.
This thread can now be closed.

3

Stephen,
Thank you for providing screenshot. Please go to control panel of your PC and let us know the name of AVG programs that is installed in your PC.

6

Control panel shows:
AVG Antivirus FREE 17.9.3040
AVG PC Tuneup 16.74.2.60831
AVG Security Toolbar 19.6.0.592

Tuneup is not used as the subscription has expired and it is not included in the start screen all apps listing.
Stephen.