Duplication and non connection

Hello Philip,
You've reached the AVG community support forum.
I am sorry to hear that your computer crashed. I regret to learn about your situation and I sincerely hope for your speedy recovery. We will certainly look into this and help you. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.

Thank you for your understanding.

Due to a Computer crash and a heart attack causing loss of memory  my subscriptions appear to be confused - can you please help

Hello Philip,
You've reached the AVG community support forum.
I am sorry to hear that your computer crashed. I regret to learn about your situation and I sincerely hope for your speedy recovery. We will certainly look into this and help you. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.

Thank you for your understanding.