E mail in german

Hello Richard, I would request you to chat with one of our customer care agent at http://bit.ly/1EC2Cp1

I have just received an email in German. I presume it is to do with feed back or is this a scam. Could you please advise, Thank you. RGH

Hello Richard, I would request you to chat with one of our customer care agent at http://bit.ly/1EC2Cp1