Hello Jeffrey,
We are sorry to know that you are unable to retreive emails with AVG enabled. Please do not worry, this issue can happen, if the AVG program installed in your computer in not up to date. We suggest you to run AVG update and check if that fix the issue. If the issue persists, we suggest you to run the AVG repair, please click on this link for the steps to run AVG repair avgclick.me/RepairAVG
Thank you
Lately when I try to retrieve e-mail Office 365 Outlook, I frequently get an error message that Microsoft Outlook encountered a problem and will shutdown. When I turned off e-mail scanning in AVG the problem immediately went away and I could retrieve my e-mail normally. This is a new issue for me and I would like to know if this is a known issue with AVG or a problem with Office 365?
Hello Jeffrey,
We are sorry to know that you are unable to retreive emails with AVG enabled. Please do not worry, this issue can happen, if the AVG program installed in your computer in not up to date. We suggest you to run AVG update and check if that fix the issue. If the issue persists, we suggest you to run the AVG repair, please click on this link for the steps to run AVG repair avgclick.me/RepairAVG
Thank you