E-mail scanner can not scan messages because the content of connection is unknown

Hello William,
We regret for the inconvenience caused. We would like to know whether you have installed AVG free or a paid version on your system? Feel Free to contact us for further assistance. Thank you.

HELP Question: Message: "E-mail scanner can not scan messages because the content of connection is unknown.Configuring scans encrypted connections"
Since I have installed Windows 10 Am I getting this message above when scanning emails vd AVG " Please What to do! I Have free version.  But Its still scanning mails correctly  Its coming in I Think 

Hello William,
We regret for the inconvenience caused. We would like to know whether you have installed AVG free or a paid version on your system? Feel Free to contact us for further assistance. Thank you.