E-mailscanner can not scan messages

AVG Protection
3

Hello Frans,

Sorry for the inconvenience caused. Could you please confirm me whether you have followed the same instructions as mentioned in this link: http://support.avg.com/SupportArticleView?urlname=How-to-set-up-AVG-E-mail-Protection-to-scan-encrypted-e-mails ?

1

i get the folowing mesage from AVG internet security:IN DUTCH:  E-mailscanner kan geen berichten scannen omdat de verbinding gecodeerd is.  de faq oplossing heb ik uitgevoerd en toch blijt de popup mededeling continu in beeld verschijnen.
ENGLISH: E-mailscanner can not scan messages because the connection is coded. i did what the FAQ help says but stil the popup messages from AVG apear.
How can i solve this?

2

Hello Frans,

Sorry for the inconvenience caused. Could you please confirm me whether you have followed the same instructions as mentioned in this link: http://support.avg.com/SupportArticleView?urlname=How-to-set-up-AVG-E-mail-Protection-to-scan-encrypted-e-mails ?