Hi Susan,
In order to analyze it please provide us with diagnostic output using this tool (http://download.avg.com/filedir/util/AVG_SysInfo.exe) and please add detailed description of issue.
Thanks
Susan, Have a look @ this article (https://support.avg.com/SupportArticleView?urlname=What-to-do-when-AVG-installation-is-failing) & also see this article (https://support.avg.com/SupportArticleView?urlname=How-to-prepare-your-computer-for-installing-AVG).
AVG Guru
Hi Susan,
In order to analyze it please provide us with diagnostic output using this tool (http://download.avg.com/filedir/util/AVG_SysInfo.exe) and please add detailed description of issue.
Thanks