Early Subscription Payment

Hello Charles,
We understand how something like this can really try your patience.
Upon carefully reviewing your account, I see that you have purchased AVG Internet Security (1 computer) and AVG PC TuneUp (1 computer) on 2015.2.4 and 2015.3.9. Please be informed that the renewal will take place 15 days before the expiry date. That is the reason your AVG Internet Security (1 computer) has been renewed on 2016.1.21 and it expires on 2017.2.5. Also the license number of renewed AVG Internet Security have been sent to your registered email id. Thank you for understanding.
Please feel free to contact us for any further assistance. Thank you.

1. My current 12 month AVG acct payment commenced on March 09th. 2015.  I presumed this would be due for renewal on 08th. March, 2016.  Why have I been billed (and bank acct. deducted) 7 weeks prior to my payment being due?

2. Why have I lost circa two months of my original 12 month cover?  10 months cover is obviously not 12 months cover.

This does not inspire confidence.
 

Hello Charles,
We understand how something like this can really try your patience.
Upon carefully reviewing your account, I see that you have purchased AVG Internet Security (1 computer) and AVG PC TuneUp (1 computer) on 2015.2.4 and 2015.3.9. Please be informed that the renewal will take place 15 days before the expiry date. That is the reason your AVG Internet Security (1 computer) has been renewed on 2016.1.21 and it expires on 2017.2.5. Also the license number of renewed AVG Internet Security have been sent to your registered email id. Thank you for understanding.
Please feel free to contact us for any further assistance. Thank you.