Hi Leonardo.
Support is currently available in English only. Please use a translator (for example, https://translate.google.com/) to read our message.
Could you confirm which AVG product are you using? Please share a screenshot (https://bit.ly/30ptlLh) of the no stop analysis.
Hice un anàlizis de mi pc y El removedor no deja de analizar la PC
Thank you for writing back to us in English, Oscar
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Hi, well I study English right now, so I guess I be able to explain what happened.
So, i downloaded the " AVG remover win32/neshta" and aproximately I did a check of my computer some months ago,and nothing rare happened, but today, I do it again, and when the analize finished I restarted my PC (VAIO SONY), and in the screen appears like a window of a console and starts like an analysis b(the same of the AVG) but in a format of a console. And when this analize finished, my computer turn off and when I restarted another screen tell me that windows dont (or doesn't 
)start correctly. And I turn off the computer, but when its start again the screen (the first of the analize) start again and the process continue and continue, But I saw in a tutorial that I need to select the button (when the screen tell me that windows dont start correctly) of " start the last restart (advance)" or something like that. And the problem finish. So what's happened??? Thanks
(The images are over 1MB so I can't upload)