When I first purchased my subscriptions with AVG - I was using an email address that is no longer valid. I have updated my email address and receive emails from AVG. But when I log in to see my subscriptions with my current email address it show that I have none because they are tied to my old email address. I tried logging in with my old email address and that doesn't work either. If this isn't corrected, they will not be renewed as I no longer use the previous bank either.
Thank you.
Hello Email,
You've reached the AVG community support forum.
I am sorry to hear that you are unable to see the subscription in your AVG Account. We will certainly look into this and help you. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.
Hello Email,
You've reached the AVG community support forum.
I am sorry to hear that you are unable to see the subscription in your AVG Account. We will certainly look into this and help you. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.