Hello Alex,
We can certainly take a look into this. Could you share a screenshot of the AVG threat detection with "see details" page to proceed further?
You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Regards,
Alok.
I get a threat secured about once an hour - it's the same threat day in day out with the same message… and it's DRIVING ME MAD
AVG Guru
As I type there are now 50 alerts all saying the same thing. The Details are:
Name: HTML:Bankfraud-CHC[Trj]
Email subject: Online Banking Verification
From: "Halifax:<heldes@halifxonline.co.uk>
To: -
Process:/Applications/Mail.app/Contents/MacOS/Mail
Detected by:Email Shield
Status: Threat blocked
@ sue gordon
Sue, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru
Thank you for the screenshot.
Please delete the email sent from the sender "Helpdes@halifaxonline.co.uk".
If you still receive this threat pop-up, please click on "See details" from the pop-up and share us the screenshot of the same to assist further.
Hello Sue,
I will certainly check this for you.
Please share us the screenshot http://avgclick.me/getscreenshot of the threat message you received.
Click on "See details" and send us the screenshot.
As I have kept the email shield alert hidden at the bottom of my screen the count is now up to 131… 130 and 131 are now saying
Name: HTML:Bankfraud-CHC[Trj]
Email subject: Lloyds tsb Online Restoration Form.
From: "LLOYDS INTERNET BANKING"<locked@access.net>
To: -
Process:/Applications/Mail.app/Contents/MacOS/Mail
Detected by:Email Shield
Status: Threat blocked
I do not have an email from this sender. I have just done a thorough serarch
Thank you for the information.
Please click on "See details" from the threat detection window and share me the location of the detection.