Now I tryed to locate the problem, but I couldn't find the way to do it.
For the moment everithing is working fine again:)
Please see atteched my screen shot documentation.
well, didn't work. pdf-file is smaller than 1 MB …
I have no Option button on the AVG Security Page where to disable AVG components.
Hello Robert,
We are here to help.
May I know what exactly happens when you try to access the T-online websites? How did you narrow it down to AVG?
If you receive any error messages, please do share the screenshot of the same to assist further. You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.
Thank you for the information.
We need to narrow down which AVG component is blocking this websites.
Please open AVG Internet Security, click on "Web and Email" tile and disable AVG Web Shield component and check if it works fine.
If it works fine, follow the steps from this link https://support.avg.com/SupportArticleView?urlname=AVG-Antivirus-scan-exclusions to add this website to AVG exception list and also click on this link https://www.avg.com/en-us/false-positive-file-form to submit this website for analysis.
If found genuine, it will be added to our AVG whitelist.
Do you mean the button to click 'Login' is missing from the T-Online web page and is it happening after installing AVG? Can you login when AVG is disabled?
Hello Robert,
Thank you for the info.
Please disable each components of AVG and check which causes the issue. To disable AVG, refer this link: https://support.avg.com/SupportArticleView?urlname=Disable-AVG-Antivirus
Have you tried to access T-Online web page using an alternate browser?
Now I tryed to locate the problem, but I couldn't find the way to do it.
For the moment everithing is working fine again:)
Please see atteched my screen shot documentation.
well, didn't work. pdf-file is smaller than 1 MB …
I have no Option button on the AVG Security Page where to disable AVG components.
Hello Priyanga,
The E-Mail login button is available on my business computer, therefore I think that the problem has to be related to the security functions of agv. Since it worked fine before I guess it has to do with the latest updates.
Glad to hear that the issue has been resolved now. If you need assistance to disable each component in AVG, click this link for instructions.