Hello Paul,
We are sorry to know that you are facing issue with checking your emails. We suggest to disable AVG using this link http://avgread.me/1GnMD3N and check whether you can open emails in Microsoft Outlook. Please check whether you are receive any error code. You can also share us the screenshot of the issue using this link http://avgread.me/1aZxsAV, it would help us to check and resolve the issue.
Thank you.
I am having difficulty opening email attachments and wondered if avg is responsible
I am using outlook 2016 for email - is pre viewer involved or is it a security setting within avg internet security that is responsible
The same files will not open from a memory stick
Attachment wont open due to "error with microsoft excell previewer"
Is this an issue with AVG or the Office file?
Hi Paul,
We understand your concern, could you please confirm if you have tried disabling AVG and then checking the issue? Please follow the steps provided by the previous technician and check once.
Thank you!
Hello Paul,
We are sorry to know that you are facing issue with checking your emails. We suggest to disable AVG using this link http://avgread.me/1GnMD3N and check whether you can open emails in Microsoft Outlook. Please check whether you are receive any error code. You can also share us the screenshot of the issue using this link http://avgread.me/1aZxsAV, it would help us to check and resolve the issue.
Thank you.
Paul, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru