Email down load

AVG Protection
10

Hello Pete,

We are sorry for the inconvenience caused and confirm this as a bug.
Our developers are working on a fix and it will be released in the next program update.
Your patience is much appreciated.

11

An AVG update has been installed but the problem persists.

Is a new update still being worked on to clear the bug?

13

Dinesh Krishnan 

I had to add take control to my contents menu to be able to delete the required file. Once done everything worked.

Thanks for your help.

Pete

1

3 days ago AVG Ultimate started blocking my mail programs (Eudora) access to the server when I start to download my mail. To get around the problem I have to go into settings and switch off email shield.
I therefore uninstalled email shield but the problem persisted and I then had to disable all of AVG to get my mail.
I have now reinstalled email shield and the problem continues but strangely if I disable email shield then immediately re-enable it the problem goes away for 20 minutes or so.
My AVG is running on a windows 7 Ultimate desk top computer.

The problem doesn't occur on my Laptop which is running AVG Ultimate, Windows 10 and also Eudora.

All advice appreciated.

Regards

Pete

2

Santhosh/Avinash

I don't wish to use your remote session because of security concerns therefore please tell me the fix and I will do it myself.

Regards

Pete

3

We do understand your concern, Pete. 
An email which has the steps has been sent to you. 
Please try those steps & let us know the outcome.

6

Dinesh Krishnan 

I had to add take control to my contents menu to be able to delete the required file. Once done everything worked.

Thanks for your help.

Pete

7

David, please contact our technical support (http://avgclick.me/AVGtechnical) and they will help you with the temporary fix.

8

An AVG update has been installed but the problem persists.

Is a new update still being worked on to clear the bug?

12

I'm having the same problem on Windows 10 with Eudora 7. It seems to fail initially and for a few attempts, but then starts working for a while. Can you provide the fix here?

9

We are glad to know that your issue has been resolved.

Let us know, if you have face any issue.

4

Hello Pete,

We are sorry for the inconvenience caused and confirm this as a bug.
Our developers are working on a fix and it will be released in the next program update.
Your patience is much appreciated.

5

I'm having the same problem on Windows 10 with Eudora 7. It seems to fail initially and for a few attempts, but then starts working for a while. Can you provide the fix here?