Email hack advice

Hello Paul,
We are sorry to know that your computer is infected. If you suspect if you still have any malware in your computer. We suggest you to do a Whole computer scan and rootkit  scan and check any threat is being detected. If you still have any issue, feel free to contact us. We also recommend you to change all the passwords of your bank details and other secured accounts, so that you will be extra protected.
Thank you.

Over a week ago my email and eBay avccount were hacked. After a message of fraudulent activity on my eBay account I changed my password. I contacted my ISP and we found that a setting in my emails had been changed to forward all emails to an email address I didn't know - all sorted and passwords changed BUT I had sensitive and secure info held in some folders - indirectky labelled - I contacted the fraud squad etc and they suggest I go to an it pro to check for any key loggers etc on my machine - I have AVG and it doesn't flag up any issues - is AVG enough or to I need to pay for further support investigation PAUL

Hello Paul,
We are sorry to know that your computer is infected. If you suspect if you still have any malware in your computer. We suggest you to do a Whole computer scan and rootkit  scan and check any threat is being detected. If you still have any issue, feel free to contact us. We also recommend you to change all the passwords of your bank details and other secured accounts, so that you will be extra protected.
Thank you.