Email hack protection

Hello Nigel. 
Thank you for reaching AVG Support Community.
We sincerely apologize for the difficulties you are currently experiencing.
We're glad to look into this and help you.
Could you please share the screenshot of the error message which you get while adding the email address in the Hack alert?
May I know the operating system of the device, in which you're facing this trouble?
For creating a screenshot, please refer to this article (https://support.avg.com/SupportArticleView?l=en&urlname=AVG-Create-screenshot).
You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.
Thank you for your understanding.

Does any one else get the message... 404 file can't be found. When trying to verify their email to set up hack alerts? If so, how do you solve the problem? Tia

Hello Nigel. 
Thank you for reaching AVG Support Community.
We sincerely apologize for the difficulties you are currently experiencing.
We're glad to look into this and help you.
Could you please share the screenshot of the error message which you get while adding the email address in the Hack alert?
May I know the operating system of the device, in which you're facing this trouble?
For creating a screenshot, please refer to this article (https://support.avg.com/SupportArticleView?l=en&urlname=AVG-Create-screenshot).
You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.
Thank you for your understanding.