Email malfunction

Hi Guy,
I apologize for the inconvenience,
May I know which AVG program have you installed in your computer ?
when you send email do you get any error message ?
Please try to uninstall AVG program and try to download the latest version from
www.AVG.com/download and reinstall it.
Please let us know if you face any issue.
Thank you

I have just had the annual AVG upgrade and can no longer send emails as they remain in the outbox. I have been told that I should disarm the email virus checker. Is this correct, if so how do I do this and also if so what is the point of having AVG protection?

Hi Guy,
I apologize for the inconvenience,
May I know which AVG program have you installed in your computer ?
when you send email do you get any error message ?
Please try to uninstall AVG program and try to download the latest version from
www.AVG.com/download and reinstall it.
Please let us know if you face any issue.
Thank you