Email message body appearing briefly then vanishing

AVG Performance
4

Hello Keith,

I understand the experience you are facing with reading emails after updating AVG. I will help you with that. I would request you to disable Email component in AVG (AVG Internet Security > Menu > Settings > Components >  Email Protection ) and check if you are able to read your emails.

1

I am using AVG Free anti virus and run on a desktop pc with Windows 10.
After an AVG update I am unable to read my emails.  The emails are in my in box, when I click on them after a very short time the message body disappears and only the headers remain.  I use BT Mail.
I access via Internet explorer.
If I access via Chrome there is no problem!  I can also read my emails ok on another windows 10 desktop and also on a tablet (android)
Can anyone help me to solve this problem.

2

Keith,
Thank you for trying our suggestion. Since the issue occurs only when you login on Internet Explorer, it should be an issue with the web browser. I would request you to login to your email account on chrome and contact Microsoft for further assistance.

3

Hello Keith,

I understand the experience you are facing with reading emails after updating AVG. I will help you with that. I would request you to disable Email component in AVG (AVG Internet Security > Menu > Settings > Components >  Email Protection ) and check if you are able to read your emails.