Email not leaving the outbox in Outlook

General discussion
5

Hello Fred,

We are sorry to hear this.
Open AVG Internet Security program interface, click on "Menu–>Settings–>Components", use the slider available near "Email Shield" and turn off the component.
Check the status with the email and keep us posted.

1

I have not been able to send emails from Windows 10 Outlook for 2 days now. Everything had been fine then emails stopped being sent and are piling up in the outbox.

4

Thank you for checking that. We asked you to disable the component as there is a ongoing issue and our developers are working on it.
However, there is a workaround to resolve this issue and the steps are sent to you via email.
If the email is not found in inbox do check in spam and junk folders.

3

Hello Fred,

We are sorry to hear this.
Open AVG Internet Security program interface, click on "Menu–>Settings–>Components", use the slider available near "Email Shield" and turn off the component.
Check the status with the email and keep us posted.

2

Emails coming and going now, thank you.