Hello Oliver,
We understand how something like this can really try your patience.
To scan your emails we request you to follow the below steps given in the article to get your issue fixed http://avgread.me/1gtWgmT .Please feel free to contact us for any further assistance. Thank you.
Thanks for your prompt reply. Do I need to configure my email to what it says in the link eventhough my email is not gmail? I am using bigpond email.
I have set p the AVG e-mail protection to scan encrypted emails by following the AVG online instructions up to step 6. Can you please show me how to connect to the email client because I'm not quite sure how to do it.
Hello Oliver,
We understand how something like this can really try your patience.
To scan your emails we request you to follow the below steps given in the article to get your issue fixed http://avgread.me/1gtWgmT .Please feel free to contact us for any further assistance. Thank you.
Thanks for your prompt reply. Do I need to configure my email to what it says in the link eventhough my email is not gmail? I am using bigpond email.