Email says my AVG about to expire; I renewed in 2015

AVG Subscription
3

Hello Mary.
I apologize for the inconvenience caused. Could you please let me know the type of AVG product installed  in your computer so that it will be helpful for us to assist you better?
Please feel free to contact us for any further assistance. Thank You.

1

I purchased AVG 2015 Protection 2 Years from a well-known tech store in Dec., 2014, but I keep getting an email from AVG that my protection is about to expire. What gives?

2

Hello Mary.
I apologize for the inconvenience caused. Could you please let me know the type of AVG product installed  in your computer so that it will be helpful for us to assist you better?
Please feel free to contact us for any further assistance. Thank You.