Lynlee, Try this… Open AVG User Interface.
On the Options menu select Advanced Settings.
In the left tree under E-mail Protection -> Email Scanner click Certification.
Disable the Certify e-mail option for incoming e-mails.
Click OK to save the settings.
AVG Guru
Good Day,
When I have the AVG email scan active in AVG Free, OFFICIAL verification email from amazon.com comes back with no text in the body of the email, Except for AVG scan assuring me it is virus free. So, when I change my Password (for example) on Amazon, they send me an email to verify it was indeed me. I can not read or respond to it. If I turn OFF email scan, I CAN read official email. This does not happen when I get Spam from Amazon. AMAZING! I talked to Amazon. They dont have a clue. They tried to blame everything, such as my browser and my email client, although all other incoming email does not suffer this issue. I would not be writing for help here, except that I DO get email if I turn off AVG Free email scan… Yes, AVG Free is fully updated, as is my email program.
PLEASE Help… Peace… Lynlee
Lynlee, Try this… Open AVG User Interface.
On the Options menu select Advanced Settings.
In the left tree under E-mail Protection -> Email Scanner click Certification.
Disable the Certify e-mail option for incoming e-mails.
Click OK to save the settings.
AVG Guru