Hi Stephen,
We're glad to look into this & help you.
You can click on 'See details' in the threat notification that you receive from AVG & then share the screenshot with us for better clarity.
To upload the image here : Click on Answer in your topic - select mountain symbol (image icon) - browse & upload the image here.
If you prefer to reach us through chat, you can try to do so, by visiting this link.
You should give us the ability to upload a screenshot of the warning.
You keep saying you have quarantined something from a particular email address but evidently you haven't because I can't reply to the email address without removing the content of the email that they sent me. This has been going on for 10 days. And yes, I have been running virus scan,
Your chat support isn't working, either. This is not what I expect of AVG
Thank you for sharing the screenshot, Stephen.
To further investigate this issue & help you resolve it, we've sent you an email with detailed instructions to contact our additional support.
Please check your inbox/spam folders to find the email and use it to contact them.
Hi Stephen,
We're glad to look into this & help you.
You can click on 'See details' in the threat notification that you receive from AVG & then share the screenshot with us for better clarity.
To upload the image here : Click on Answer in your topic - select mountain symbol (image icon) - browse & upload the image here.
If you prefer to reach us through chat, you can try to do so, by visiting this link.
Hi Im having the same issues - what is the resolution please
Hi Ian,
We're glad to look into this & help you.
Please write back to us in your own post, which will reveal the account affiliated with us.
Note : It isn't recommended to share the email address over this public post.
Thank you for your understanding in advance!