Hello Michael,
We regret for any inconvenience caused. Is that a threat detection pop up from AVG on your every incoming email? Please share a screenshot ( http://avgclick.me/getscreenshot ) of the pop up with us to assist you further. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. Thank you.
Can I disable the pop-up window each time the email scanner is detecting incoming mail, or have it only showing in the background?
The pop-up window interferes with other programs while on screen.
Hello Michael,
Please follow the steps below:
Open AVG.
Click on Options and select Advanced Settings.
On the left pane, select Appearance.
Then under "System tray notifications", please untick "Email scanner notifications".
Click on Apply and OK to save the settings.
You should not receive the email scanner notifications then.
Please, feel free to let us know if you require any further assistance. Thank you.
Hello Michael,
Thank you for the information. Upon checking with your screenshot we have confirmed that you have enabled the option to scan your incoming emails. This is the reason you are getting this popup notification for every incoming emails.
Scanning our incoming emails is a good option I'd like to retain but I do not want the pop-up window each time the email scanner is detecting incoming mail, unless it detects a concern. If I cannot have this protection without the frequent interuptions, then please tell me how to disable it. Can your pop-up windows operate without interupting other programs (eg I'm typing an email and suddenly without warning my typing is completly ignored)?
Hello Michael,
We regret for any inconvenience caused. Is that a threat detection pop up from AVG on your every incoming email? Please share a screenshot ( http://avgclick.me/getscreenshot ) of the pop up with us to assist you further. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. Thank you.