Email Shield blocks Outlook 2010 email

AVG Protection
6

Hi Alfred.
We're here to help.
What is the current version of AVG Internet Security that you are using?
Please repair AVG and check if that resolves the issue.

7

Thank you, Alfred.
That is the latest version of the program. Did you repair the app as requested?
If that does not help, please uninstall AVG Internet Security and reinstall it once.

8

I have done everything you asked. It worked for 2-3 days then the problem started again.

2

Alfred, we have replied to this https://support.avg.com/answers?id=9060N000000gNkC post.
Keep up the conversation through single thread in order to get quick assistance.

9

The tech took control of my computer. Worked on it for quite awhile. Problem still exists. I guess i will have to uninstall AVG and try a different program.Befroe I do this do you have any other ideas?
Thanks for trying.

1

The Email Shield blocks access to the Outlook email server.
I have Windows 10 fully updated and Microsoft 2010.
I have AVG internet security…fully updated…
I have shut it off and my Outlook works fine.
Help!!

3

The tech took control of my computer. Worked on it for quite awhile. Problem still exists. I guess i will have to uninstall AVG and try a different program.Befroe I do this do you have any other ideas?
Thanks for trying.

4

We are sorry to hear this.

We have offered our additional support through email. Please check for the email and connect back to us as soon as possible.

5

Hi Alfred.
We're here to help.
What is the current version of AVG Internet Security that you are using?
Please repair AVG and check if that resolves the issue.