Hello Leighton,
We are sorry for the inconvenience caused. We will check and help you to resolve it.
Could you please confirm the version of AVG internet Security installed in your PC? Also, the screenshot which you attached unable to view it from our end.
Please resend the error message screenshot. You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thanks in advance.
Hi All
After an update today, AVG suddenly started returning many Internet Security errors from Microsoft Outlook against my email provider's SMTP server (smtp.ionos.co.uk).
If I turn of the AVG Web & Email shield, these messages stop. I don't recall needing to disable the AVG Web & Internet shield in the past.
Does anyone know why am I getting these errors please and if they can be stopped?
Hello Leighton,
We are sorry for the inconvenience caused. We will check and help you to resolve it.
Could you please confirm the version of AVG internet Security installed in your PC? Also, the screenshot which you attached unable to view it from our end.
Please resend the error message screenshot. You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thanks in advance.
Thank you for the screenshot, Leighton.
Please refer to this link and follow the steps to resolve the issue.
To import certificates in Outlook: File - Options > Trust Center > Trust center settings > Email security > Below Digital ID/certificates > Import (steps varies depending upon the version).
Keep us updated.
Thanks for replying. I may have posted this on the wrong board as I am using AVG AntiVirus Free version 21.5.3185 (build 21.5.6354.677). I could not find a specific board for AVG AntiVirus, so I assumed this one is the closest. Here are the error messages returned by AVG from Outlook when the Web & Email shield is on: