Hello Chalk,
We're sorry to hear that you're facing this issue, we regret the inconvenience caused.
We will certainly check and help you.
For better clarity, please share the screenshot of the concerned threat pop-up that you get on your computer.
If needed, please find a quick guide on how to take a screenshot here.
Also, please clarify whether you're getting this threat pop-up while receiving the email from the specific sender.
Thank you.
I have unchecked the box for email shield notifications in settings/preferences but it still shows pop ups all the time and everytime that it has blocked an email. i'm grateful it's working but is there any way to stop the notifications from popping up all the time? running a mac and avg 20.1 - thanks!
Hello Chalk,
We're sorry to hear that you're facing this issue, we regret the inconvenience caused.
We will certainly check and help you.
For better clarity, please share the screenshot of the concerned threat pop-up that you get on your computer.
If needed, please find a quick guide on how to take a screenshot here.
Also, please clarify whether you're getting this threat pop-up while receiving the email from the specific sender.
Thank you.
Thank you for sharing the screenshot, Chalk.
We have sent you an email asking you to connect with our AVG free remote technician to fix this issue and please reply to that email for further queries.
Thank you.
I get numerous pop ups, this today happens to be 1/8. thank you for your support in this matter