Emails no longer sending

AVG Protection
5

Hello Brian,
We will help you sort it out. Please open AVG Secure VPN > disconnect > change location > P2P > select a different nearby location > connect and check if you can receive outlook emails with enabled AVG Secure VPN.
Regards,
Alok.

1

Since installing AVG Secure VPN I can no longer send emails (but can receive them).  I use plusnet and Outlook 2007.  Any help please?

2

Brian, we request you not to share the email address on a public forum.
In this case, we request you to get connected with our additional support for which an email instruction has been sent.
If the email is not found in the inbox do check in spam and junk folders.

4

Hi Alok
Your suggested fix does not work.  I can receive emails BUT not send them.  When attempting to send -even to myself I gate the follwoing error

'bk@lowlane.f9.co.uk' on 05/11/2018 21:45
            550 <bk@lowlane.f9.co.uk (mailto:bk@lowlane.f9.co.uk)> recipient rejected - relay denied
 
Help still required or I may need to request a refunf.
Brian

3

Hello Brian,
We will help you sort it out. Please open AVG Secure VPN > disconnect > change location > P2P > select a different nearby location > connect and check if you can receive outlook emails with enabled AVG Secure VPN.
Regards,
Alok.