Emails not downloading into thunderbird

Hello Herman,

Sorry for the inconvenience caused.
Could you please disable AVG program temporarily and check whether email is getting downloaded in Thunderbird?
To disable AVG temporarily please follow the instructions mentioned in this link: http://avgread.me/1GnMD3N .
Also please let us know whether you have our latest 2016 version of AVG program installed.

Hello;

emails not downloading into thunderbird.
I can access them in isp mweb, when I try to download to thunderberg the green patch is and stays green, the downloading is shown on the taskbar, then the avg frame comes up and then the process stops, except resending one old email repeatedly.
Please help

Herman

Hello Herman,

Sorry for the inconvenience caused.
Could you please disable AVG program temporarily and check whether email is getting downloaded in Thunderbird?
To disable AVG temporarily please follow the instructions mentioned in this link: http://avgread.me/1GnMD3N .
Also please let us know whether you have our latest 2016 version of AVG program installed.