Hello John,
Sorry for the inconvenience caused.
To confirm whether the AVG program is causing this issue let us check by disabling the program temporarily.
To disable the AVG program temporarily please follow the instructions mentioned in this link: http://avgread.me/1GnMD3N .
Once disabled please check whether you were able to use your Epson printer without any issues and do let us know the status of it.
Thank you.
I had problems with mu Internet Security and the AVG tech guys reinstalled and set it up to max efficiency. This has permanently disabled epson event manager so I cannot use my scanner. I cannot find out how to enable this program
Hello John,
Sorry for the inconvenience caused.
To confirm whether the AVG program is causing this issue let us check by disabling the program temporarily.
To disable the AVG program temporarily please follow the instructions mentioned in this link: http://avgread.me/1GnMD3N .
Once disabled please check whether you were able to use your Epson printer without any issues and do let us know the status of it.
Thank you.