Hello
I am going around in circles trying to enable Windows to do an update. I note that the last update was a year ago and coincides with the date that I installed AVG so assume that this has disabled it. I would like to upgrade to Windows 10 and am presently on 8.1. When I try to update I am told that I need Administrator privileges, But I am logged on as an Administrator. I tried temporarily disabling AVG but it made no difference. If I reboot then AVG enable again so that won't fix it.
Anyone else have similar problems? Any suggestions?
Many thanks.
Dave
Hello Dave,
Thank you for contacting us. We regret for any inconvenience caused to you. Please note that AVG does not interfere with your Windows updates settings or disable it. As you have disabled AVG temporarily and the issue persist, we believe it is not an AVG issue. Please contact your local technician or Microsoft support for further assistance. Thank you.